TRUSTED BY 500+ SUPPORT TEAMS WORLDWIDE
Resolve issues before
they become problems
AI agents, smart knowledge bases, and real-time analytics
that automate 70% of support volume while keeping
every conversation personal.
4.9 on G2
500+ support teams
SOC 2 Type II certified
99.99% uptime
POWERING SUPPORT FOR INDUSTRY LEADERS
Dropbox
Notion
Figma
Linear
Vercel
Stripe
Loom
Webflow
Calendly
Airtable
WHY HELIOS
Everything your support team needs
AI Agent
Autonomous AI that understands context, resolves issues instantly, and knows when to hand off to your human team.
Knowledge Base
Self-learning documentation that gets smarter with every resolved ticket. Your AI agent's source of truth.
Real-Time Analytics
Deep insights into resolution rates, response times, customer satisfaction, and team performance at a glance.
AI AGENT
Support that resolves, not just responds
Helios AI doesn't just suggest answers — it takes action. Reset passwords, update billing, troubleshoot integrations, and handle refunds autonomously.
Understands context from previous conversations
Smart escalation to human agents when needed
Supports 40+ languages out of the box
KNOWLEDGE BASE
A brain that never forgets a solution
Every resolved ticket teaches Helios something new. Your knowledge base grows automatically, reducing repeat questions and giving your AI agent better answers over time.
Auto-generates articles from resolved tickets
Smart search with semantic understanding
Version control and team collaboration built in
HOW IT WORKS
Live in under 10 minutes
1
Connect your channels
Plug in your email, live chat, Slack, or
any support channel. Helios starts
listening immediately.
2
Train with your data
Import your docs, past tickets, and FAQs.
Helios learns your product in minutes,
not weeks.
3
Watch it resolve
Helios handles tickets autonomously while
you monitor from the dashboard. Step in
only when you want to.
BY THE NUMBERS
The impact speaks for itself
70%
Tickets auto-resolved
1.2m
Avg. response time
94%
Customer satisfaction
3x
Team productivity gain
“Helios cut our average resolution time from 4 hours to under 2 minutes. Our support team went from drowning in tickets to proactively improving the product.”
MR
Maria Rodriguez
VP of Customer Success, CloudStack
Ready to transform your support?
Start your free 14-day trial. No credit card
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