INTEGRATIONS
Connects with tools you already use
Helios plugs into your existing stack in minutes. No custom code required.
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Slack
Get real-time ticket alerts and resolve issues directly from Slack channels.
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Salesforce
Sync customer data and support history with your Salesforce CRM automatically.
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HubSpot
Unify marketing and support data for a complete customer journey view.
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Zendesk
Migrate from Zendesk or run both side-by-side with full ticket sync.
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Intercom
Import conversation history and unify your live chat into one inbox.
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Jira
Escalate support tickets to engineering with one click, full context included.
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Shopify
Access order details, process refunds, and track shipments within support.
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Stripe
View payment history and issue refunds without leaving the support dashboard.
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GitHub
Link support conversations to issues and PRs for full bug traceability.
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Zapier
Connect to 5,000+ apps with automated workflows and triggers.
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Microsoft Teams
Collaborate on tickets and receive notifications inside Teams channels.
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Google Workspace
Sync contacts, calendar events, and Gmail threads with your support queue.
WHY INTEGRATE
One platform, zero data silos
Two-way sync
Keep data flowing in both directions automatically. Changes in one tool are instantly reflected everywhere else.
No-code setup
Connect tools with a few clicks, no developers needed. Every integration comes with a guided setup wizard.
Custom webhooks
Build any integration with our flexible API. Webhooks fire in real-time for every ticket event you care about.
API
Build custom integrations with our API
Our RESTful API gives you complete control over tickets, conversations, and customer data. GraphQL support lets you fetch exactly the fields you need in a single request.
RESTful endpoints with predictable resource-oriented URLs
GraphQL support for flexible, efficient data queries
Webhooks for real-time event-driven architecture
SDKs available for Node.js, Python, Ruby, and Go
Don't see your tool?
We're adding new integrations every week.
Request yours or build custom with our API.